What is the Professional Program Return Policy?Updated a year ago

We understand that sometimes a return is necessary, and we're here to make the process as friendly and convenient as possible. If you have products that haven't been used and are still in their original condition, we're happy to offer you the option of an account credit or a refund.

To make things even easier for you, we'll provide the return label based on your order and the specific situation. This way, you won't have to worry about arranging the return shipping yourself.

It's important to note that a 10% restocking fee will apply to the returned products. This fee helps cover the costs associated with processing returns and ensures that we can continue offering you exceptional products and services.

When preparing the return, please remember to include your name, email address, and order number. This will help us quickly and accurately process your return and ensure that the appropriate credit or refund is issued to you promptly.

To initiate a return, kindly notify us at [email protected]. We'll guide you through the necessary steps and provide any additional assistance you may need.

We value your satisfaction and want to ensure that your experience with Plant Therapy is nothing short of excellent. If you have any questions or require further support, please don't hesitate to reach out. We're here to assist you every step of the way.