What is the Wholesale Program Return Policy?Updated a year ago

We want to ensure your complete satisfaction with your wholesale purchase, and we're here to make the return process as easy as possible for you. If you have unused and unopened products that you wish to return, we're happy to offer you two options: an account credit or a refund.

To initiate the return, please keep in mind that a 20% restocking fee will apply. This fee helps us cover the costs associated with processing returns. Additionally, kindly note that you will be responsible for covering the return shipping expenses.

We understand that every policy has its place, and this information can be found in Section 8, "Rejections: Returns," of your wholesale agreement. We encourage you to review this section for further details and clarity.

When returning the product, please include your name, email address, and order number. This will help us efficiently process your return and ensure that the appropriate credit or refund is issued promptly.

To initiate the return process, kindly notify us at [email protected]. Our dedicated team will guide you through the necessary steps and provide any additional support you may need.

We appreciate your understanding and cooperation in adhering to our return policy. Should you have any questions or require further assistance, please don't hesitate to reach out. We're committed to ensuring your satisfaction and making your wholesale experience with Plant Therapy a positive one.