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We can also be reached at the following email addresses:
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Customer Satisfaction
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6:00 AM - 4:00 PM MDT Monday thru Thursday
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Payment and Promotions/Coupons

Retail Return Policy

Wholesale Return Policy

Professional Return Policy

Bulk Return Policy

What’s your Diffuser Warranty?

Returns/Refunds

My order says "Delivered", but I don't have it!

How do I track my order?

Do you offer same-day shipping?

Why is my order late?

Shipping

What is the Wholesale Program?

Where can I find more information about your Wholesale Program?

How do I apply for Wholesale?

What is the difference between a Professional and Wholesale account?

What is the Wholesale Program Return Policy?

What is the Professional Program Return Policy?

Do you offer Private Labeling Services?

Can we purchase items in bulk?

What is the Bulk Discount Policy?

What are the qualifications for a tax exempt account?

Faire Widget

Bulk/Wholesale/Private Label/ Faire Widget

Can I ingest Essential Oils?

Can I use Essential Oils in my private areas?

Can I use essential oils on my skin without diluting?

Can I do more than the maximum dermal rate when applying to my skin everyday?

Can I mix in essential oils with my lotion/shampoo/Aloe Vera that I purchased from the drug store?

General Essential Oil/Use by Condition Inquiries

Do you have a list of "Pup & Pony Safe" essential oils?

Are oils marked "Pup & Pony Safe" the only oils safe to use around my dog?

When an is not marked "Pup & Pony Safe", what does that mean?

Can I use essential oils around my cat?

Household Product Safety

Can "Pup & Pony Safe" essential oils be used on other animals?

Using Essential Oils Around Pets

How long can I diffuse oils around children under the age of 2?

What is the dilution rate for a child under 2 years old?

Are KidSafe oils are safe to use while nursing/pregnant?

What can I use to help with nausea and dizziness while pregnant?

Why are some oils good for both pregnancy/nursing, and yet some are specifically good for one or the other?

PT Kids & Kidsafe

Kids and Pregnancy/Nursing

Do Tinctures Have Essential Oils In Them?

Can You Use Essential Oils & Tinctures Together?

What’s The Difference Between Essential Oils and Tinctures?

What Type Of Alcohol Is Used?

Why Is The Menstruum A Mixture Of Alcohol And Water?

Can Children Have Tinctures?

Can Pets Have Tinctures?

Can Pregnant or Nursing Women Have Tinctures?

Do Tinctures Interfere With Medications?

What Can Tinctures Be Added To?

Are Our Tinctures Heavy Metal Tested?

Are Our Tinctures Micro Tested?

Can Tinctures Be Mixed With Herbs to Make Homemade Capsules?

What Happens To The Botanical Material After Being Filtered?

What Is The Alcohol Proof Used?

What Is The ABV of 1 mL Of Tincture?

How Much Tincture Can Be Consumed Before Feeling The Affects of Alcohol?

How Much Tincture Can Be Safely Consumed Per Day?

Can Different Tinctures Be Mixed Together?

How Is The MG Per Servings Amount Calculated?

Why Do Some Tinctures Have Sediment?

What are Tinctures?

How are they made?

Extraction Method For Tinctures

How to Use Tinctures

Rules and regulations

Herbal Supplement Tinctures

Can you take both Tinctures and Supplements together?

A look Into Supplements

Herbal Extracts Vs. Powders

Supplements

What is Lion's Mane, and what is it good for?

Individual Herbal Supplement FAQ's

Why can't I log in?

How do I reset my password?

How do I unsubscribe from Plant Therapy promotional emails?

How do I unsubscribe from Plant Therapy text messages?

Account Management

Do you accept all major credit cards?

Paypal, GooglePay, Venmo, AmazonPay, or Apple Pay not working?

Can I subscribe to a product during a sale/promotion?

Why Isn't My Coupon Code Working?

What is the SEOR group on Facebook?

What is Leaping Bunny Certification?

Do you have Organic Certifications?

Does Plant Therapy have a retail location?

What are your website terms and conditions?

Oily Friend/Oily Bestie

Rewards Program

Shelf Life/Expiration