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Plant Therapy Help Center logo

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Shipping

Why is my order status showing as "delivered"?

We want to ensure that you have a seamless experience with your order delivery. Once your order is marked as "delivered," you'll receive the location details of the package on the courier's website. In the rare event that you don't receive your packa

How do I track my order?

We're thrilled to provide you with convenient ways to track your order! Simply click on the tracking number included in your shipping confirmation email, and it will direct you to the tracking page. Alternatively, you can visit the website of the cou

Do you offer same-day shipping?

Exciting news! We're thrilled to offer same-day shipping for orders placed before 12:00 p.m. MST on business days. This means that if you place your order in the morning, we'll swiftly prepare and ship it out to you on the very same day. We understan

Why is my order late?

We want to make sure you're well-informed about our shipping process, so here are some important details. If you place an order on Friday after 12:00 p.m. MST, we kindly ask for your understanding that it will be processed and shipped on the next bus